Privacy Policy

What we collect

• Contact details — name, mobile number, email and address, when you buy, enrol in a plan or submit a form.
• KYC documents — PAN and Aadhaar, where required by law for a transaction.
• Purchase records — invoices, pieces bought and exchange history.
• Website data — basic usage information such as pages visited, collected to keep the site working.

Why we collect it

To complete and service your purchase, to meet our legal obligations under tax and hallmarking rules, to handle warranty, exchange and grievance requests, and to contact you about an enquiry you have made.

What we do not do

• We do not sell your personal information to anyone.
• We do not share your data with third parties for their own marketing.
• We do not ask for your bank password, card PIN or OTP. Nobody from TRG will ever ask for these.

Who we share it with

Only where necessary: with our authorised franchise store that is serving you, with payment and banking partners to process a transaction, and with government authorities where the law requires it.

How long we keep it

Transaction and KYC records are kept for the period required under applicable tax and company law. Enquiry data that does not lead to a transaction is kept only as long as needed to respond to you.

Your choices

You may ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to stop sending you promotional messages. Write to info@trgjewellers.com and we will act on it.

Cookies

This website uses only the cookies needed for the site to function. We do not use cookies to build advertising profiles.

Contact

Questions about this policy: info@trgjewellers.com or 011 6931 0245.